PRIVACY POLICY

PRIVACY POLICY FRI COMMUNICATION GROUP Srl website

Dear User,In this page, you will find information on how your personal data are processed in our website.We provide this information not only to comply with legal responsibilities regarding the protection of personal data, as set out in Directive (EU) 2016/679, but also because we believe that the protection of personal data is a major value of our company. For this reason, we want to provide you with any information in order to protect your privacy and to control the use of your data, in relation to the browsing experience on our website.Please note that the treatment of personal data, carried out in relation to the services of FRI Communication Group Srl, is described in the specific information that will be issued when signing the contract or that will be reported in the highlighted sections of the website.

Supervisor for the treatment of personal data and Data Protection Officer

The supervisor for the treatment of personal data, that is, who makes decisions about terms and purposes of the processing, is FRI Communication Group Srl (hereinafter the "Company"), with Tax ID and P.I. 05631920484, located in Firenze, in Via Livorno, 8/8. The supervisor has appointed a Data Protection Officer, who is the person in charge for monitoring the compliance with rules and who can be contacted at: privacy@fricommunication.com, or by directing the communication toFri Communication SrlVia Livorno, 8/850142 Firenzeat: Data Protection OfficerWhen contacting us, you must ensure that you include your name, email/postal address and/or telephone number(s), to be sure that communication can be properly managed

Information on personal data treatmen

When you visit this website, or when you fill out the online forms to proceed with the use of the Company's services or to request support and assistance, we may process the following personal data (related to identified or identifiable persons). For each type of data you will find information concerning the purpose of treatment, the mandatory or optional nature of the provision, mode and place of treatment, legal basis for the processing, as well as the persons to whom the data may be communicated (recipients) and the relative retention period.

 

Personal data collected Processing purposes Mandatory or optional provision of data Mode and place of treatment Legal basis for data processing Recipients of data Data retention period
Name, Surname
  • Completing your requests (eg, course registration)
  • Achieving the obligations established by the current legislation
  • With your consensus, together with any contact data eventually released (see below), sending promotional messages on the Company's products and services.
  • With your consensus, together with the additional information below, profiling activities and analysis of the browsing experience for marketing and promotional purposes
  • Mandatory for the execution of the requested service
  • Except in the case where data are necessary for other purposes, the release of data for sending promotional messages on the Company's products and services or for profiling activities is optional and it can be omitted.
The treatment related to the activity of this site takes place at the head office and/or with data processors who work on behalf of the Company within the European Union. Personal data are mainly processed with automated tools. When necessary, the Company makes use of the services. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.
  • For the purposes related to the execution of the services required, your data are treated on the basis of the need to carry out your request
  • For the purposes of sending promotional messages and/or for profiling purposes, data are processed only if you have given your specific consensus.
In case of consensus for the treatment of data for marketing purposes and any profiling activity, data may also be processed by marketing agencies, market researches, as data processors, for the management and delivery of newsletters and commercial information via email, market research or other promotional activities and for the analysis of profiles. 
  • For the period strictly necessary, to achieve the purposes for which they were collected. Data may be stored up to 10 years for statutory, tax and accounting purposes.
  • In case of data processed for marketing and/or profiling purposes, they are kept until the consent is revoked. The profiling data will be kept for a maximum period of 24 months or until the different maximum term provided by law.
E-mail
  • Sending information and other activities necessary for the conclusion or execution of contracts signed by you
  • With your consensus, sending commercial information also via email, to propose products or services of the Company, to conduct surveys on the degree of customer satisfaction, market research, promotional activities in general
  • With your consensus, profiling and analysis of the browsing experience for marketing and promotional purposes
  • Optional for profiling activities and for sending promotional messages on Company services. 
The treatment related to the activity of this site takes place at the head office and/or with data processors who work on behalf of the Company within the European Union. Personal data are mainly processed with automated tools. When necessary, the Company makes use of the services. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.
  • For the purposes related to the execution of the services required, your data are treated on the basis of the need to carry out your request.
  • For the purposes of sending promotional messages and/or for profiling purposes, data are processed only if you have given your specific consensus.
  • Data could be communicated to other companies, which operate as data processors, for the management and technical assistance of the site and the existing services. 
  • For the period strictly necessary, to achieve the purposes for which they were collected. The data may be stored up to 10 years for statutory, tax and accounting purposes.
  • In case of data processed for marketing and/or profiling purposes, they are kept until the consent is revoked. The profiling data will be kept for a maximum period of 24 months or until the different maximum term provided by law.
Telephone number
  • Management of the request sent by the user
  • Completing your requests (eg, request for assistance and support)
  • With your consensus, sending commercial information also via email, to propose the Company's services to conduct surveys on customer satisfaction, market research, promotional activities in general 
  • Mandatory for the execution of the requested service
  • Optional for profiling and for sending promotional messages on Company services. 
The treatment related to the activity of this site takes place at the head office and/or with data processors who work on behalf of the Company within the European Union. Personal data are mainly processed with automated tools. When necessary, the Company makes use of the services. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.
  • For the purposes related to the execution of the services required, your data are treated on the basis of the need to carry out your request.
  • For the purposes of sending promotional messages and/or for profiling purposes, data are processed only if you have given your specific consent.
  • Data could be communicated to other companies, which operate as data processors, for the management and technical assistance of the site and the existing services. 
  • For the period strictly necessary, to achieve the purposes for which they were collected. The data may be stored up to 10 years for statutory, tax and accounting purposes.
  • In case of data processed for marketing and/or profiling purposes, they are kept until the consent is revoked. The profiling data will be kept for a maximum period of 24 months or until the different maximum term provided by law.
Postal addresses
  • Management of the request for information
  • Execute your requests (eg, request for assistance and support, purchase of services)
  • With your consensus, sending commercial information also via email, to propose products or services of the Company, to conduct surveys on the degree of customer satisfaction, market research, promotional activities in general 
  • Mandatory for the execution of the requested service
  • Optional for profiling and for sending promotional messages on Company services. 
The treatment related to the activity of this site takes place at the head office and/or with data processors who work on behalf of the Company within the European Union. Personal data are mainly processed with automated tools. When necessary, the Company makes use of the services. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.
  • For the purposes related to the execution of the services required, your data are treated on the basis of the need to carry out your request.
  • For the purposes of sending promotional messages and/or for profiling purposes, data are processed only if you have given your specific consent.
  • Data could be communicated to other companies, which operate as data processors, for the management and technical assistance of the site and the existing services. 
  • For the period strictly necessary, to achieve the purposes for which they were collected. The data may be stored up to 10 years for statutory, tax and accounting purposes.
  • In case of data processed for marketing and/or profiling purposes, they are kept until the consent is revoked. The profiling data will be kept for a maximum period of 24 months or until the different maximum term provided by law.
IP address and navigation data
  • Navigation on the website
  • Installation of technical/session cookies to improve the functionality of the site
  • With your consensus, sending commercial information.
  • With your consensus, profiling and analysis of the browsing experience for marketing and promotional purposes
  • Mandatory to visit the website and access the various features of the site
  • Optional for profiling and/or for sending promotional messages on Company services.
The treatment related to the activity of this site takes place at the head office and/or with data processors who work on behalf of the Company within the European Union. Personal data are mainly processed with automated tools. When necessary, the Company makes use of the services. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.
  • Your data are processed on the basis of the need to provide you with the necessary tools to visit the website and access the features made available.
  • For the purposes of sending promotional messages and/or for profiling purposes, data are processed only if you have given your specific consent.
  • Data could be communicated to other companies, which operate as data processors, for the management and technical assistance of the site and the existing services. 
  • For the period strictly necessary, to achieve the purposes for which they were collected. The data may be stored up to 10 years for statutory, tax and accounting purposes.
  • In case of data processed for marketing and/or profiling purposes, they are kept until the consent is revoked. The profiling data will be kept for a maximum period of 24 months or until the different maximum term provided by law.
IP address and navigation data
  • Navigation on the site
  • Installation of technical/session cookies to improve the functionality of the site
  • With your consensus, sending commercial information
  • With your consensus, profiling and analysis of the browsing experience for marketing and promotional purposes
  • Mandatory to visit the website and access the various features of the site
  • Optional for profiling and/or for sending promotional messages on Company services. 
The treatment related to the activity of this site takes place at the head office and/or with data processors who work on behalf of the Company within the European Union. Personal data are mainly processed with automated tools. When necessary, the Company makes use of the services. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.
  • Your data are processed on the basis of the need to provide you with the necessary tools to visit the site and access the features made available
  • For the purposes of sending promotional messages and/or for profiling purposes, data are processed only if you have given your specific consent. 
  • Data could be communicated to other companies, which operate as data processors, for the management and technical assistance of the site and the existing services
  • For the period strictly necessary, to achieve the purposes for which they were collected. The data may be stored up to 10 years for statutory, tax and accounting purposes.
  • In case of data processed for marketing and/or profiling purposes, they are kept until the consent is revoked. The profiling data will be kept for a maximum period of 24 months or until the different maximum term provided by law.

You will find more information about the processing of your personal data in the material available in other sections of the website and that are appropriately highlighted.

Rights of interested parties

You can access your data at any time and for free, receive your personal electronic data in a structured and commonly used mechanically readable format and ask us to send it to another data controller (data portability), and have them corrected, updated, modified or deleted (subject to any applicable exceptions). We inform you that requests for data deletion are subjected to current legal requirements and to the management of documents imposed on us by laws or rules.Where the treatment of your data is based on your consensus, you have the right to withdraw your consensus at any time. Therefore, you always have the right to stop the sending of newsletters and the data processing for all or only some of the marketing or commercial purposes. You can also update the provided data to the Company by sending an email to privacy@fricommunication.com or by mail to FRI Communication Group Srl, Via Livorno 8/8, 50142 Firenze.

Via Livorno, 8/8 – 50142 Firenze (FI) – Italy - Phone +39 055 7321566 / 7327158 - Fax +39 055 7329962 | E- mail info@fricommunication.com
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